Today, I had to call Customer Service for support, and it has just occurred to me how much these people must dislike their jobs. I'm sure they get prank-called a lot. But, for your amusement, I've recorded some of my conversation with this customer helper.
Me: Okay, I'm pushing down the button.
CS: Good.
Me: Um, how long am I supposed to hold down the button?
CS: Until we tell you to let go, ma'am.
And, then, when I had to text someone for my home number, (Because of course I don't keep my own numbers handy, right?) while I was waiting for them to answer, I pulled a School of Rock gimmick. I was on speaker, so I walked around and flipped through papers, making it sound like I was looking for it, all the while wishing someone would hurry up and answer my question. Very proud of myself for being able to come up with an impromptu sound choreography.
Also, I don't like giving away my personal information. I'm sure you get that jest by the fact that this whole blog is under a pseudonym. But, in order to get to the part where they solve your problem for you, you have to go through a mini advertising process where they ask you your name and number for record purposes, then you have to give your email in order for them to send a bunch of promotional offers that just lure you to spend even more money.
But, I have something to pat myself on the back for. I never get mad at Customer Service. Well, maybe that's unfair to say, since this was my first time calling, but still. In fact, I think the helper was kind of annoyed at my giddiness. Hey, that's my way of being friendly. Oh well.
Me: Okay, I'm pushing down the button.
CS: Good.
Me: Um, how long am I supposed to hold down the button?
CS: Until we tell you to let go, ma'am.
And, then, when I had to text someone for my home number, (Because of course I don't keep my own numbers handy, right?) while I was waiting for them to answer, I pulled a School of Rock gimmick. I was on speaker, so I walked around and flipped through papers, making it sound like I was looking for it, all the while wishing someone would hurry up and answer my question. Very proud of myself for being able to come up with an impromptu sound choreography.
Also, I don't like giving away my personal information. I'm sure you get that jest by the fact that this whole blog is under a pseudonym. But, in order to get to the part where they solve your problem for you, you have to go through a mini advertising process where they ask you your name and number for record purposes, then you have to give your email in order for them to send a bunch of promotional offers that just lure you to spend even more money.
But, I have something to pat myself on the back for. I never get mad at Customer Service. Well, maybe that's unfair to say, since this was my first time calling, but still. In fact, I think the helper was kind of annoyed at my giddiness. Hey, that's my way of being friendly. Oh well.
I personally know they get a lot of prank calls considering ove half probably come from me and JJ-Bear *my pet koala*
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